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The New AI Advantage: Understanding Your Customers Here’s a controversial take on AI: Most business owners don’t need to learn more about AI. They need to learn more about their customers. If you own a business, you probably have enough to keep up with already. The last thing you need is someone telling you that…

Building Community Through Music and Culture Exploring how arts and culture cultivate connection, belonging, and thriving communities. For those of us who work in the arts, the conversation has changed. Increasingly, we’re asked to demonstrate our impact in measurable ways. That’s a reasonable expectation. Public investment should be accountable, and fortunately, the evidence is compelling.…

Why Caring for People Is Good for Business A couple weeks ago, one of our drivers called dispatch because a client was anxious about getting home after a hospital discharge. Not medically anxious. Just overwhelmed. They had been sitting there for hours waiting to leave. Family members were calling for updates. The unit was busy.…

Greater Kingston Chamber of Commerce Congratulates Mayor-Elect Conny Glenn and Looks Ahead to Continued Collaboration The Greater Kingston Chamber of Commerce extends its congratulations to Mayor-Elect Conny Glenn and all newly elected and returning members of Kingston City Council following the 2026 municipal election. As Kingston enters a new chapter of municipal leadership, the Chamber…

Greater Kingston Chamber of Commerce Receives Accreditation Renewal from Chamber Accreditation Council of Canada Accreditation through 2031 continues a commitment to national standards of excellence that began in 2012 The Greater Kingston Chamber of Commerce is proud to announce the renewal of its national accreditation through 2031, continuing a commitment to organizational excellence and high…

The Gap Is the Business Nobody wakes up and thinks “what I really need is a concierge.” They wake up thinking about the dentist appointment they forgot to book, the email that has been sitting in their drafts since last Thursday, and the fact that their mother needs a ride on Wednesday but they have…

The Armour We Wear: Why Successful People Still Struggle We all wear armour, and most of us don’t realise we’re wearing it. At work, at home and in our relationships, we develop ways of protecting ourselves from pressure, judgment, uncertainty and failure. The irony is that the same armour that helps us cope can also…

People First: The Evolving Role of Human Resources in Large Organizations Most organizations don’t fail because of strategy—they fail because execution breaks down. And execution is enabled—or limited—by people. That’s what drew me to Human Resources. I’ve always believed a business is made—or broken—by its people. Not in theory, but in practice. The right people,…

Greater Kingston Chamber of Commerce Announces 2026 Pinnacle Award Nominees Twenty outstanding women nominated for inaugural Pinnacle Award The Greater Kingston Chamber of Commerce is proud to recognize 20 outstanding women from across Kingston’s business community who have been nominated for the inaugural Pinnacle Award, with the award recipient to be announced at Celebrating Women…

Federal Tariff Support: Resources Available to Canadian Businesses Canadian businesses continue to navigate a changing trade environment as U.S. tariffs create new pressures on costs, supply chains, investment decisions and market access. To help businesses and workers respond, the Government of Canada recently announced a $7.5 billion package of new and enhanced measures, building on…